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Privacy Policy



Introduction


The protection of personal information and privacy is a fundamental question for the MISTRAL REAL ESTATE Ltd. Company, owner of the VCRE.CA website.

Within the context of the MISTRAL REAL ESTATE Ltd., activities via the VCRE.CA Internet website, this act aims at explaining the law enforcement of the Province of Quebec and the federal law enforcement of Canada regarding the protection of personal information and privacy.

For any question related to the protection of personal information and privacy without answer in this website, please contact us at the following address:

MISTRAL Real Estate LTD. /
 MISTRAL IMMOBILIER Ltée,
129, rue Franc
Morin-heights, (QC), J0R 1H0
CANADA

The Personal Information and Privacy Policy respect all applicable law enforcements.

In Quebec: "The protection of personal information in the private sector act"
In Canada : "The personal information protection and electronic documents act"

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DEFINITION OF PERSONAL INFORMATION

A piece of personal information is a piece of information which allows you to identify yourself:

  • Name, First name
  • Address
  • Email address
  • Phone, telex or fax number
  • Date of birth
  • Picture
  • Voice recording

Unlike non identifiable information which can not precisely identify someone.

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COOKIES – ON COMPUTER SYSTEMS

These are tiny files installed on your computer which allow our server to verify some information and offer you at the same time an efficient and fast service.

Cookies hold non identifiable information like:

- a key to identify a regular visitor (linked to a computer and not a person);
- the language and the main area that interests you...

However, you may delete these “cookies” by going to the configuration menu of your Internet browser. By doing so, the next time you navigate on the our website, the navigation will be slower and a lot less efficient.

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ABOUT COLLECTING AND USING PERSONAL INFORMATION

We might collect personal information in the following cases:

- for the member looking for a property:

The email address so that he can take advantage of the service of email alerts. The alert service does not send any personal information and is only about search criteria on properties.

Apart from the email address, the member chooses a username and password which cannot identify him.

- for the advertising member:

Name, first name, email address, phone/fax number and address.

This type of members must be both identifiable and contactable for anyone interested in a property to sell or buy.

Apart from the name, first name, email address which is essential information to be contactable, the advertiser may choose whether or not he displays information such as phone/fax number, address ...

We leave the responsibility to the advertiser whether or not to display information which might be sensitive.

- for the anonymous visitor:

No personal information is collected about the anonymous visitor. Only one "cookie" is installed on his computer. It may be easily deleted by accessing the configuration menu of his Internet browser.

- regarding the use and disclosure of personal information:

We never disclose any personal information unless we are requested by law to do so, particularly answering any inquiry or valid ruling:

Eg: in an inquiry to prevent, detect or suppress a crime or a breach of the law.

We collect and keep personal information for internal purposes to our company.

We do not distribute your personal information in any form or format whatsoever.

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ABOUT ONLINE PURCHASES

In order to be able to buy online on the VCRE.CA website, the advertiser must be over 18 years old.

The VCRE.CA website collects only necessary information for order purposes:

  • First name, name
  • Address
  • Phone number
  • Email address
  • Information on electronic means of payment (credit card details, paypal account)

This information is only given to our commissioners so that they can execute and secure all electronic transactions.

Please consult our Terms and Conditions of use on this website about the means of payment security.


Our commissioners must keep the same standard of privacy protection as we do in this Policy. They are not authorised to use your personal information for any other purposes.

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SECURITY AND PROTECTION OF PERSONAL INFORMATION

Protection of personal information is an essential criterion for MISTRAL REAL ESTATE Ltd.

This is the reason why we do everything we can to guarantee a high level of security for your personal information.

We want to prevent any hacking that could occur and compromise the confidentiality of this information as well as any use which could be result from it.

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